service Pricing

Critical Care Service

^$FREE Initial Diagnosis
Repair or upgrade parts not included in this price. ++
 

Remote Malware Removal (^$79.00)

Includes initial diagnosis and repair, remotely, of:

• One Windows-based personal computer
• Repair all operating systems issues including blue screen, and boot issues
• Complete removal of all malware using industry-standard malware-removal tools
• Perform complete system optimization (pagefile and startup applications)
• Test system for error-free booting and functionality
• Suggest additional hardware or software needs to get the most out of the PC (additional costs may be incurred) /li>

Repair/upgrade parts or additional software not included in this price. Depending on the severity of the infection, the Doctor might recommend a operating system reinstall if the PC is deemed irrecoverable from a virus infection  ++
 

Remote Rootkit Removal (^$99.00)

Includes all features of above-listed In-Office Malware Removel plus:

• Removal of all rootkits

• Confirm master boot record is free of hidden MBR rootkits

Repair/upgrade parts or additional software not included in this price. Depending on the severity of the infection, the Doctor might recommend a operating system reinstall if the PC is deemed irrecoverable from a virus infection  ++
 

Other In-Office Visit Support Options

^$109.00 Windows Installation / Reinstall
This service included the installation or reinstallation of your Windows operating system. You must have your original CD/DVD and Product Key or your rescue disks that came with your computer, no exceptions. Price reflected does not include special configuration or additional setup of printers, scanners or other attached devices. During a reinstall data loss is possible therefore the customer is responsible for backup or all data before work can begin.
 

Physical Visit Pricing %%

^$99.00 Network Service Charge
Includes initial diagnosis and/or repair (up to 1 hour) of the clients wired or wireless network. ^$95/hr thereafter. Material, repair or upgrade parts not included in this price. ++
 

^$99.00 Wireless Network Security Assessment
The Doctor will assess your wireless network (up to 1 hour) and make recommendations and changes to assure that your network is not being used by your neighbors or others without your permission. ^$95/hr thereafter. Material, repair or upgrade parts not included in this price. ++
 

^{%% $}29.00 Physical Home or Business Travel Charge
All physical home or business visits will incur this charge 'in addition' to the standard service charges if the total mileage exceeds 25 miles round trip.
 

Your PC Doctor recommends the following minimum system specifications:

Windows XP: 512mb RAM, 40gb hard drive, DVD burner, Carbonite Online Backup

Windows Vista: 2gb RAM, 120gb hard drive, DVD burner, Carbonite Online Backup

Prices subject to change without notice. Please contact us with any questions.

++ Installation prices are for new parts only. Used components supplied by customer may incur additional charges depending on difficulty of installation, availability of hardware drivers and lost/missing parts or lack of instructions. It is the patient's responsibility for patch upkeep for all software and hardware after service has been performed. YourPCDoctor assumes no responsibility for infected or exploited systems after service has been completed. Daily checks for Windows updates are always suggested by YourPCDoctor. YourPCDoctor assumes no responsibility for updating systems found to be in violation of Windows Genuine Advantage or those that are marked as having counterfeited or pirated Product Keys.